In Japan, they are already experimenting with robots to replace not only the production processes, but also the workers themselves, namely the office workers, who are the ones who have a more manual work, through artificial intelligence. So far, the machines were only focused on changing production segments of industries, according to The Guardian.
These experiences are now being held in the insurance company Fukoku Mutual Life Insurance, which as of this January will implement an artificial intelligence platform that will replace about 34 employees of the company’s management team. The aim of this initiative is to increase the company’s productivity by 30%, thus recovering the platform’s investment in less than two years.
The role of these employees who will now be replaced by robots was the digitization and reading of medical records and medical records for the purpose of establishing payments and detecting fraud. Now, the new artificial intelligence system has “cognitive technology that can think like a human being” and in turn allows it to “analyze and interpret all data, including unstructured text, images, audio and video, explained the company to The Guardian.
For the installation of this system, the company will spend approximately 1.7 million dollars (about 1.6 million euros), in addition to maintenance, which will have a value of 128 thousand dollars a year, about 120 thousand euros. In contrast, savings will be made in the wages that would be needed to pay people to be replaced by the robots, which are about $ 1.1 million.
According to the Japanese newspaper The Mainichi, there are 3 other insurance companies studying this possibility. One of the debates on this topic is the threat of the actual extinction of many jobs, there is already the danger that this artificial intelligence will not only be implemented in the insurance business.
Next month, according to El Mundo, the Ministries of Economy, Commerce and Industry will implement an artificial intelligence test to help ministers write replies during meetings or even parliamentary sessions. In this way, there would be a decrease of the bureaucrats who spend hours writing the answers of the ministers. If the experience goes well, the measure can be implemented in other government bodies.
The White House also published an article titled “Artificial Intelligence, Automation and Economics,” which warned that only in the United States would be at risk between 2.2 and 3.1 million jobs, due to the consequent automation of artificial intelligence , simply by how these robots can solve many problems in a simple way and learn quickly without much human interaction.